Summarise a meeting with Marloo

Before a meeting,
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Marloo catches you up on your previous notes

Marloo helps you prepare for every meeting you have, by giving you summaries of previous conversations, so you can always walk in prepared
Syncs with Outlook or Google Calendar
Catches you up on previous meetings
Switch Marloo on / off for any meeting instantly

During the meeting,
Marloo takes notes for you, so you can focus

Marloo can join any meeting platform of your choice, or use the mobile app to record in-person meetings
Marloo can join any meeting platform
Use the mobile app to record in-person or phone calls
Marloo transcribes each speaker in real time

After the meeting,
Marloo automatically creates a summary

After the meeting, Marloo generates a file note in minutes, written in your tone of voice
Automatically generates accurate files notes
Use custom templates to get perfect formatting
Easily generate follow-up emails and action items
Meeting summary
Generated with Marloo AI

1. Financial Position Overview

Portfolio: Sarah's portfolio is currently valued at $1.1 million, representing a 7% increase YTD. It is well-diversified across equities (70%), fixed income (20%), and alternative investments (10%), aligning with her high-growth strategy and risk tolerance.

Cash Reserves: Her readily accessible cash reserves are currently $40,000, which is below the recommended 3-6 months of living expenses (estimated at $60,000 - $80,000).

Recommendation: Discussed the importance of increasing her cash reserves to at least $60,000 to provide a buffer for unexpected expenses and maintain financial stability.

2. Goals and Objectives Review

Long-term growth: Achieve an average annual return of 8% on her investment portfolio over the next 10 years.

Portfolio stability: Maintain a diversified portfolio with a risk profile that aligns with her long-term goals and risk tolerance.

Sustainability: Incorporate ESG (Environmental, Social, and Governance) factors into her investment strategy.

Your calling is advice,
not admin

Try Marloo for your next meeting โ€“ itโ€™s completely free to get started.
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Frequently asked quesitons

How do you store and use the information provided from client meetings (transcripts / audio / images)?
  • All recordings, transcripts, summaries are encrypted and stored on Amazon Web Services in the Sydney region. We use third party providers (more below) to process these inputs.ย 
  • No customer data is ever used to train or improve third party AI models. Your data remains isolated to your environment.
What cyber-security arrangements do you have in place to protect our client information?
  • All data in storage is protected with AES-256 encryption; data in transit uses TLS 1.3.
  • Row-Level Security is enforced on every database table.
  • API requests are authenticated with JWTs signed by our Auth service.
  • Access to Supabase and other production systems is restricted to Marloo staff through role-based permissions and mandatory multi-factor authentication.
  • Our external audit confirmed compliance with SOC 2 Type 1; the Type 2 audit is in progress.
  • We operate a GDPR-aligned privacy programme and honour deletion requests at any time (we are live in UK, AU, NZ)
  • Additional technical and organisational measures are published in our Trust Centre.
Where is all client data stored and processed, including recordings, transcripts and summaries?
  • The database is in AWS Sydney.
  • AssemblyAI (transcription), Recall (meeting bots) and Anthropic (LLM) process data in the United States.ย 
    • AssemblyAI: Data deleted once received by Marloo
    • Recall: Data deleted after 7 days (call recorded on US-hosted infrastructure)
    • Anthropic: Zero data retention (summaries are generated by Anthropicโ€™s LLM service in the United States. We have an enterprise agreement with Anthropic for zero data retention and priority throughput, so prompts are discarded once the response is returned)
  • Transient email and edge traffic may pass through Cloudflare or Amazon SES points of presence in other regions; no customer data is stored there.
Do you have an information-security policy or documentation outlining encryption standards, access controls and certifications?

Yes. Annex 2 of the Data Processing Agreement, together with our Trust Centre, sets out encryption standards, access controls, audit logging and incident-response procedures. Key points are AES-256 at rest, TLS 1.3 in transit, enforced MFA, twelve-month log retention and SOC 2 Type 1 accreditation with Type 2 in progress.

What are your data-retention practices, especially for transcripts and recordings? Can clients configure deletion policies?
  • Data remains available while your account is active. Users tend to re-visit meetings and recordings frequently.ย 
  • Clients can configure deletion in several ways:
    • Meeting bot recordings are automatically deleted within seven days
    • Webapp recordings are stored unless deleted
    • Transcripts are stored unless deleted
    • Summaries are stored unless deleted
  • The above is a short term position, and we are about to launch deletion control preferences.ย 
  • When an account ends you may instruct us to delete or export all data. We then delete working copies and keep one encrypted legal-backup copy for up to seven years unless you request a shorter hold.
  • Daily encrypted backups are taken and stored in the same AWS Sydney region.
  • You can request earlier deletion of specific items by emailing support@gomarloo.com.
Is any client data used to train, fine-tune or improve third party AI models?

No.

Do you have processes in place to manage bias and quality control in AI-generated content?

Yes, we manage quality control through both internal testing with our own test data. We have never had a complaint or issue with the quality or bias of our summaries.ย 

If there are any issues, we will act quickly. Our average Intercom response time is <10 minutes.

Who retains ownership of the data and content generated through Marloo? Are there any rights retained by Marloo to access or reuse that data?

All templates, transcripts, summaries and file notes belong to the customer. Marloo retains only the limited right to process that data to deliver the service and does not reuse or disclose customer content for any other purpose.

Who is Marloo for?

Anyone who hates admin! We work with all types of advisers, from independent advisers to multi-billion AUM wealth managers. ย 

Does this replace me as an adviser?

Absolutely not. We believe in human led advice. Your value has never been in doing admin work โ€“ it's by being client facing and building great relationships.

Will you sell my data or use it for training?

No - we don't sell client data. Our only focus is on helping advisers eliminate their admin.

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Can I use meeting templates and client data I already have outside of Marloo?

Yes! You can easily upload meeting templates or client data to Marloo at any time.

Can AI really take notes like I would?

Absolutely. Our AI goes beyond simple meeting summaries. We tailor our product to your firm's specific practices, ensuring notes are captured in your unique style and level of detail.

Is it hard to set up?

Not at all โ€“ in fact most advisers get fully set up in less than 10 minutes.

Can I chat with Marloo?

Yes! You can ask Marloo anything about any previous client interactions, data or summaries. We don't want you to miss a beat!

Can I create and manage a team?

Yes, Marloo Teams allows you to manage your team and streamline your practice. Features include adding/removing team members, setting permissions, managing billing and templates, and monitoring compliance.

How do you mitigate against errors when creating notes?

Marloo's AI empowers you to create accurate, compliant file notes with greater efficiency. Our advanced language models generate drafts, but you retain ultimate responsibility for reviewing, editing, and finalising the documents.

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How do you handle and store client consent?

Transparency and client control are paramount. Marloo allows you to configure prompts to obtain explicit consent before recording any client interaction. This consent is securely documented within the system, ensuring compliance and maintaining trust.

Will my compliance officer approve this?

Marloo streamlines compliance, giving you greater efficiency and control. Our AI identifies required disclosures and understands the intent behind client/adviser statements, ensuring nothing is missed. You can even add custom language to notes for precise documentation. ย Marloo Teams takes this further with firm-wide oversight, moving you from sample-based compliance to 100% coverage, reducing risk, and saving valuable time.

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Where are you based?

We have offices in Sydney, Australia and London, United Kingdom.

Where does the name Marloo come from?

Itโ€™s a nod to our co-founder Hardy's childhood. He learned to sail in an Optimist dinghy named Marloo โ€“ and the name stuck!